FAQs

How much is shipping?

US shipping is free on orders over $75.00. Smaller orders ship at a flat rate shown in your bag before you pay.

Can I use my HSA or FSA card?

Products marked HSA/FSA eligible can be paid for with most HSA and FSA cards. Eligibility depends on your plan, so please check with your plan administrator.

How does auto-replenish work?

Choose “Subscribe & save” on an eligible product to save 10% on every delivery. You can skip, change or cancel any time from your account.

How do rewards points work?

You earn points on every order, review and referral, and can use them for money off in your bag or at checkout. See how it works

Can I return a product?

Unopened products can be returned within 30 days of delivery. Read the returns policy

Not sure which product is right for me?

Our providers can recommend a routine for your skin. A $100 consultation includes a skin analysis and is credited toward same-day treatment. Book a consultation