Free US shipping on orders over $75

Returns and exchanges

Unopened products in their original packaging can be returned within 30 days of delivery for a refund to your original payment method.

For hygiene reasons, opened skincare cannot be returned unless it arrived damaged or faulty. If something is wrong with your order, contact us within 7 days of delivery and we will put it right.

To start a return, contact our team with your order number. Contact us

The Glow list

Skincare advice from our Carlsbad studio

Provider routines, new arrivals and members-first offers. One or two emails a month.

Pay in 4 with Afterpay

  1. Add your favourites to your bag.
  2. Choose Afterpay at checkout.
  3. Pay in 4 interest-free instalments, usually every two weeks.

Available on orders from $35.00 to $2,000.00. Subject to approval by Afterpay; late fees may apply under the provider's terms.

Join the Glow list

Take 15% off your first order

Join the Glow Theory list for provider-picked skincare, routine tips from our Carlsbad studio and early access to offers.

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